ICM - International Business Communications
Aim(s) of International Business
Communications Training:
To prepare candidates to address business communication situations encountered in their careers through the writing of memoranda, letters, reports, résumés, electronic messages; manuals with terms, mechanisms and instructions; process analysis; proposals; web portfolios; delivering oral presentations, in order to develop interpersonal skills and to foster critical thinking and problem solving skills through the writing of effective communication for assigned business scenarios /situations.
Candidates will be able to:
- Demonstrate how business communication strategies and principles can be applied to prepare effective communication for domestic and international business situations.
- Discuss the relative merits of and appropriate organizational formats and channels used in developing and presenting business messages.
- Demonstrate an understanding of the mechanics of oral and written communication including presentations, memos, letters, and reports.
- Demonstrate language skills competency in grammar, spelling, punctuation, capitalization, number usage, and sentence structure by communicating in concise, clear,straightforward language.
- Explain relative merits and mechanisms for communicating via electronic mail, Internet, and other electronic media.6.)
- Deliver an effective oral business presentation (Non-Credit bearing assessment).
- Demonstrate problem-solving and critical-thinking skills by analyzing business problems, resulting in functional business documents, memoranda, letters, and/or reports.
- The Process of Communication
- Speaking Effectively
- Listening Carefully – the neglected skill
- Human Interaction and Non-verbal Communication
- Telephone conversation
- Interviewing Skills
- Communicating in Groups
- Running and Taking Part in Meetings
- Giving a Talk (Presentation)
- Using Visual Aids
- Faster and Better Reading
- Writing Business Letters
- Job Applications
- Reports Writing
- Drafting Memos, Messages, Forms and Questionnaires
- Visual Communication
- Getting to Grips with grammar
- Common Problems with English